Introduction and Overview

ThrobFlare is committed to protecting your personal information and respecting your privacy rights. This comprehensive privacy policy explains how we collect, use, store, and safeguard your data when you interact with our front-end development educational services.

As a Taiwan-based educational technology company, we comply with both local privacy regulations and international best practices to ensure your personal information receives the highest level of protection. We believe transparency about our data practices helps build the trust essential to our educational mission.

Information We Collect

Personal Information You Provide

When you engage with our educational services, you may voluntarily provide us with personal information including:

• Your full name and preferred contact methods
• Email addresses for course communications and updates
• Phone numbers when you request direct consultation
• Educational background and professional experience details
• Learning goals and specific front-end development interests
• Project portfolios and code samples you choose to share
• Payment information processed through secure third-party providers

Technical Information We Automatically Collect

Our educational platform automatically gathers certain technical data to improve your learning experience:

• IP addresses and general geographic location information
• Browser type, version, and operating system details
• Device characteristics and screen resolution data
• Pages visited, time spent on content, and navigation patterns
• Course progress, quiz results, and assignment completion status
• System performance data to optimize our educational tools

How We Use Your Information

Educational Service Delivery

Your personal information directly supports our core educational mission. We use your data to customize learning paths based on your experience level and career goals, provide personalized feedback on projects and assignments, and track your progress through our front-end development curriculum.

Communication and Support

We use your contact information to send important course updates, schedule one-on-one mentoring sessions when requested, and respond to your technical questions or learning challenges. Our communications focus on supporting your educational journey rather than marketing additional services.

Platform Improvement and Analytics

Technical data helps us understand how students interact with our educational content, identify common learning obstacles, and improve our teaching methods. We analyze completion rates, engagement patterns, and feedback to continuously enhance our curriculum effectiveness.

Data Sharing and Third-Party Services

Limited Third-Party Integrations

We work with carefully selected service providers to deliver our educational services effectively. These partnerships include secure payment processors for course fees, cloud hosting providers for reliable platform access, and email service providers for course communications.

Each third-party service provider signs comprehensive data protection agreements and may only use your information for the specific services they provide to ThrobFlare. We regularly audit these relationships to ensure continued compliance with our privacy standards.

Educational Partnerships

Occasionally, we partner with other educational institutions or technology companies to provide enhanced learning opportunities. When these partnerships involve sharing student information, we always obtain explicit consent and provide clear details about what information will be shared and how it will be used.

Legal Requirements

We may disclose personal information when required by Taiwan law, court orders, or government regulations. In such cases, we limit disclosure to the minimum information necessary and notify affected users when legally permitted to do so.

Your Privacy Rights and Choices

Access and Correction Rights

You have the right to request a complete copy of all personal information we hold about you. We'll provide this information in a clear, structured format within 30 days of your request. You can also request corrections to any inaccurate or outdated information in your educational profile.

Data Portability

If you decide to continue your front-end development education elsewhere, we can provide your course progress, assignments, and learning history in a portable format that other educational platforms can easily import.

Deletion and Withdrawal

You may request complete deletion of your personal information at any time. However, we may retain certain educational records as required by Taiwan educational regulations or for legitimate business purposes such as preventing fraud. We'll explain any retention requirements when you make a deletion request.

Data Security and Protection Measures

Technical Safeguards

We implement multiple layers of security to protect your personal information. Our systems use industry-standard encryption for data transmission and storage, regular security audits by independent third parties, and strict access controls that limit employee access to personal information based on job responsibilities.

Physical and Administrative Security

Our Taiwan offices maintain secure physical access controls, and all employees receive regular privacy and security training. We have incident response procedures in place and will notify affected users promptly if any security breach occurs that might impact their personal information.

Data Backup and Recovery

We maintain secure backups of educational data to prevent loss of your course progress and assignments. These backups use the same encryption and access controls as our primary systems and are stored in geographically diverse locations within Taiwan.

International Data Transfers

While ThrobFlare primarily operates within Taiwan, some of our technical service providers may process data in other countries with adequate privacy protections. When international transfers are necessary, we ensure appropriate safeguards are in place through standard contractual clauses and adequacy decisions.

We never transfer personal information to countries without adequate privacy protections, and students can request that their data remain within Taiwan borders by contacting our privacy team.

Data Retention Periods

Active Student Data

We retain your personal information for as long as you remain an active student plus an additional two years to provide ongoing support and answer questions about completed courses.

Educational Records

Course completion certificates, final grades, and basic enrollment records are maintained for seven years in accordance with Taiwan educational recordkeeping requirements. This allows us to provide transcript services and verify your educational achievements when requested.

Marketing Communications

If you subscribe to our educational newsletter or updates, we retain your email preferences until you unsubscribe or request deletion. You can update your communication preferences at any time through the unsubscribe link in our emails or by contacting us directly.

Children's Privacy Protection

Our front-end development courses are designed for adults and we do not knowingly collect personal information from individuals under 16 years of age. If we discover that we have inadvertently collected information from a minor, we will delete it immediately and notify the parents or guardians if possible.

Students between 16-18 years old may enroll in our courses with verifiable parental consent. We provide parents with full access to their child's educational records and progress information upon request.

Updates to This Privacy Policy

We review and update this privacy policy annually or whenever we make significant changes to our data practices. When updates occur, we'll notify all active students via email at least 30 days before changes take effect.

Major changes that significantly impact how we use personal information will require your active consent to continue using our services. You can always find the most current version of our privacy policy on our website.